Dutch Speaking Customer Service Agents - Sofia, Bulgaria | Inbound - Sofia
Dutch Speaking Customer Service Agents - Sofia, Bulgaria | Inbound - Sofia
Job Title: | Dutch Speaking Customer Service Agents - Sofia, Bulgaria | Inbound |
Company: | Triskel Consulting |
Your Application: | You have not applied yet. Apply or Refer for rewards |
Location: | Sofia, Rumanía |
Salary: | EUR 1,450.00 - 1,600.00 Monthly |
Published: | 13/03/2024 |
ID: | 392167151 |
Employer Email: | *********@*******.com (View email) |
WhatsApp: | Send WhatsApp |
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Requisitos:
- • Strong communication skills in Dutch and English
- • Ability to communicate professionally, enthusiastically
- • Solution-oriented
- • Quick learner with the capacity to process information efficiently
- • Independent worker who enjoys challenges and maintains focus on customer satisfaction
- • Previous experience in customer service is a definite plus
Actividades a realizar:
- • Our client in Bulgaria is building a new team for a telecom project and is looking for talented and eager to grow individuals to join its team.
- • Who Are We Looking For?
- • Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!
- • Responsibilities:
- • Initial Training for 6 weeks
- • Respond to inbound calls from customers regarding technical queries and solve them in the best manner
- • Escalate more complex issues to the technical department as required
- • Document and update the CRM with the required information to ensure a proper follow up till the ticket is fully solved
- • Identify opportunities for upselling/crosselling
Ofrecemos:
- • A rewarding experience abroad that will enhance your professional and personal growth
- • Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI's are met)
- • Comprehensive, paid training and ongoing support from your trainer and team leader
- • Friendly and supportive work environment, with opportunities for team bonding through social events
- • Long-term employment with stimulating challenges
- • Competitive salary
- • Additional benefits including a fixed project bonus, performance bonus, and private health insurance
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: EUR 1,450.00 - 1,600.00 Monthly
Positions available: 10
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requisitos:
- • Strong communication skills in Dutch and English
- • Ability to communicate professionally, enthusiastically
- • Solution-oriented
- • Quick learner with the capacity to process information efficiently
- • Independent worker who enjoys challenges and maintains focus on customer satisfaction
- • Previous experience in customer service is a definite plus
Actividades a realizar:
- • Our client in Bulgaria is building a new team for a telecom project and is looking for talented and eager to grow individuals to join its team.
- • Who Are We Looking For?
- • Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!
- • Responsibilities:
- • Initial Training for 6 weeks
- • Respond to inbound calls from customers regarding technical queries and solve them in the best manner
- • Escalate more complex issues to the technical department as required
- • Document and update the CRM with the required information to ensure a proper follow up till the ticket is fully solved
- • Identify opportunities for upselling/crosselling
Ofrecemos:
- • A rewarding experience abroad that will enhance your professional and personal growth
- • Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI's are met)
- • Comprehensive, paid training and ongoing support from your trainer and team leader
- • Friendly and supportive work environment, with opportunities for team bonding through social events
- • Long-term employment with stimulating challenges
- • Competitive salary
- • Additional benefits including a fixed project bonus, performance bonus, and private health insurance
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: EUR 1,450.00 - 1,600.00 Monthly
Positions available: 10
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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